Big Green Egg customer service

check it out on my other blog..  fastfeasts.blogspot.com ...nothing like the worst customer service I have had in YEARS...just too busy to do anything other than ring up the sale...can't return a call..when they KNOW there is a PROBLEM....would NEVER have a manager like the one in the retail shop in Tucker...like you Terry...taken me hours to get this straightened out...never seen a customer service place like this...in fact....they really don't have any customer service...and too busy to write a letter...and post it..."they are running a business there!"  right from the manager's mouth...like I said, nothing like modern day customer service.